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Tailored Managed IT Support Services on the Isle of Man

With years of experience at the management level, Orvis has gained unparalleled insights into the unique needs of diverse companies both on and off the Isle of Man. We understand that each business is distinct, and what works for one may not suit another.

Three Main IT Support Options for Businesses:

  1. Break-Fix - Pay for repairs as issues arise. While straightforward, this method can lead to operational disruptions due to wait times for support and higher hourly rates.
  2. Managed IT Support - Outsource your IT needs under a service contract for predictable monthly costs and predefined service levels, minimizing unexpected IT challenges.
  3. Self-Managed - Hire in-house IT personnel. Although costly for small businesses, larger enterprises may struggle to find individuals with comprehensive expertise.

At Orvis, we offer a comprehensive range of IT support solutions tailored to your specific needs. Whether you require remote-only assistance or full-scale managed IT services, we are equipped to provide the right level of support for your business.

Remote IT Support

With our Remote IT Support, our technicians effectively address a wide range of technical issues without needing to be on-site. Utilising secure connections, we promptly diagnose and resolve problems from any location, saving you both time and money.

On-Site IT Support

Certain IT challenges necessitate a personalised approach, which is precisely the area where our On-Site Support excels. Should your hardware encounter failures or you face a critical situation, our skilled technicians are ready to visit your premises, providing the direct assistance required to address and resolve even the most demanding issues efficiently.

IT Support Contracts

Orvis provides a range of support contracts at different price levels, all aimed at minimising inconvenience and ensuring continuous operation for your business. We are committed to thoroughly understanding your business structure and processes to customise a dependable and cost-effective maintenance solution that fits your specific requirements. Our service-level agreements offer reassurance and confidence that your IT issues will be addressed promptly and efficiently, reducing potential downtime.

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